Sandos Caracol Nature Resort & Water Park

A family-friendly room styled with jungle-inspired décor, the Eco Family Superior blends comfort and convenience with thoughtful touches for parents and kids. Enjoy a king bed plus a bunk bed for two children, a furnished balcony for fresh air, and complimentary in-room Wi-Fi to keep everyone connected. Climate control, a stocked minibar, and practical amenities like an iron and hairdryer make it easy to settle in between water-park fun, cenote swims, and evening shows.

At a Glance

• Bed: 1 king bed + bunk bed for 2 children
• Occupancy: 3 adults and 1 child or 2 adults and 2 children
• View: Jungle view
• Size: 322 ft² (approx. 30 m²)
• Location: Family Section

What’s Included (In-Room)

• Furnished balcony
• In-room Wi-Fi
• Laptop-size safe
• Air conditioning with climate control
• Vanity mirror
• Minibar
• Iron and ironing board
• Hairdryer
• Telephone

Extra Cost Services

• Laundry service
• Long-distance calls
• Late check-out: subject to availability

Note: Access to adults-only Select Club areas (pool, lounge, beach club) is only for guests booked in the Select Club section.

The resort’s most luxurious family suite, the Eco Family Penthouse pairs a prime, water-park–overlook location with two separate sleeping areas for comfort and privacy. A master bedroom with king bed and ensuite sits beside a kids’ bedroom with a bunk bed for three and its own full bathroom—ideal for early bedtimes and quiet coffee moments. Expect thoughtful extras like complimentary in-room Wi-Fi, a Bluetooth music network, and a 50″ TV in each room, plus climate control and a stocked minibar to keep everyone comfortable between jungle adventures and evening shows.

At a Glance

• Beds: 1 king bed (master) + bunk bed for 3 children + 1 sofa
• Maximum Occupancy: 3 adults & 2 children or 2 adults & 3 children
• Minimum Occupancy: 2 adults & 2 children
• View: Jungle view; overlooks the water park
• Size: Master bedroom 387 ft²; separate bedroom 300 ft²
• Location: Family Section

What’s Included (In-Room)

• Master bedroom with double sink, shower, and WC (ensuite)
• Separate bedroom with its own bathroom (sink, shower, WC)
• In-room Wi-Fi
• Bluetooth music network
• Two 50″ LED TVs (one in each room)
• Air conditioning with climate control
• Iron & ironing board
• Telephone
• Laptop-size safe
• Vanity mirror
• Minibar

Extra Cost Services

• Laundry service
• Long-distance calls
• Late check-out: subject to availability; charges apply

Note: Access to adults-only Select Club areas (pool, lounge, beach club) is only for guests booked in the Select Club section.

A spacious adults-only retreat, the Select Club Deluxe adds a relaxing in-room jacuzzi and an integrated living area to your stay, with a full balcony overlooking the jungle—keep an eye out for resident howler and spider monkeys. As a Select Club guest, you have exclusive access to the adults-only pool, lounge, and beach club—available only to guests booked in the Select Club section—plus thoughtful in-room comforts and Wi-Fi for easy downtime.

At a Glance

• Beds: 1 king bed + 1 sofa bed
• Occupancy: 2 adults
• View: Jungle view
• Size: 441.32 ft²
• Location: Select Club (Adults-Only)

What’s Included (In-Room)

• In-room jacuzzi
• Integrated living area
• Select bracelet (adults-only area access for Select Club guests)
• In-room Wi-Fi
• Minibar
• Bathrobes & slippers
• Laptop-size safe
• Iron & ironing board
• 42″ plasma TV with satellite
• Furnished balcony
• Air conditioning with climate control
• Vanity mirror
• Hairdryer

Extra Cost Services

• Laundry service
• Long-distance calls
• Late check-out: subject to availability; extra cost applies

A refined, adults-only retreat, the Select Club Penthouse features a spacious outdoor terrace with jacuzzi, a private master bedroom with a king bed, and a separate living room with a sofa bed for extra lounging space. Overlooking the jungle canopy, it’s ideal for slow mornings and relaxed evenings. As a Select Club guest, you’ll have exclusive access to adults-only areas—including the Select Club pool, oceanfront lounge, and beach club—available only to guests booked in the Select Club section.

At a Glance

• Beds: 1 king bed + 1 sofa bed
• Occupancy: 2 adults
• View: Jungle view
• Size: 667 ft²
• Location: Select Club (Adults-Only)

What’s Included (In-Room)

• Terrace with jacuzzi
• Separate living room with sofa bed
• Select bracelet (adults-only area access for Select Club guests)
• In-room Wi-Fi
• Bathrobes & slippers
• Laptop-size safe
• Minibar
• Air conditioning with climate control
• Vanity mirror
• Hairdryer
• Iron & ironing board

Extra Cost Services

• Laundry service
• Long-distance calls
• Late check-out: subject to availability; extra cost applies