Number of Rooms: ~285–290 rooms and suites (approx. 287).
Location & Airport Distance: ~18–20 km/11–12 mi from Cancun International Airport (CUN); typically 25–35 minutes by road, traffic dependent.
Closest Reputable Hospitals: Hospiten Cancun (Hotel Zone) ~6–8 km; Hospital Galenia (downtown) ~20–22 km; Amerimed Cancun ~20–22 km.
Pools:
- Main Oceanfront Pool with swim-up bar
- Two Rooftop Infinity Pools (panoramic ocean/lagoon views; bar service)
- Children’s splash/shallows area near the main pool
Restaurants:
- Approx. 4 main dining venues plus snacks/room service:
- Tequila – Mexican à la carte (buffet service at breakfast on select days)
- Bocelli – Italian à la carte
- Wok – Pan-Asian à la carte
- International Buffet/Grill (market-style stations; breakfast/lunch; theme nights)
- Snacks & Poolside Bites available during the day
- 24-Hour In-Room Dining included
- Reservations: Generally not required; walk-in/first-come seating is typical.
- Dress Codes: Daytime Casual (cover-ups/shirts and footwear required). Evenings Casual-Elegance in specialty venues (no beachwear; long pants and closed-toe shoes recommended for men).
Bars:
- Lobby Bar (cocktail lounge)
- Sky Bar (rooftop)
- Swim-Up Pool Bar (main pool)
- Beach/Pool Bars with wait service
- Coffee & Sweets Bar for espresso, pastries, and ice cream
Resort Activities – Day & Night:
Non-motorized water sports (weather permitting), beach and pool games, fitness center & classes, stand-up paddle/kayak where available, kids’ club and teen activities, live music, theme nights, and evening shows. Spa services and cabanas available for a fee.
Official Resort Mobile Application
Palace Resorts App (manage dining hours, spa, activities, and messaging with staff):
https://www.palaceresorts.com/mobile-app
Popular Excursions Nearby
- Isla Mujeres catamaran sail with snorkeling and Playa Norte
- Chichén Itzá with cenote swim and Valladolid town stop
- Tulum Ruins + cenote combo
- Cancun Underwater Museum snorkel or jungle speedboat & snorkel
- Xcaret/Xplor/Xenses parks
- Rio Secreto underground river
- Coba Ruins + cenote
- Luxury sunset sailing on the Caribbean
- Seasonal whale-shark snorkeling (roughly June–September, weather permitting)
Spots fill quickly — secure your excursions today! Contact us now to book the above experiences and more before they sell out.
